Indicative rates
Rates displayed on the website are indicative customer-facing slabs. Final charges are confirmed after actual weight, volumetric weight, packed dimensions, item category, pickup and destination postcodes and serviceability are checked.
Additional charges
GST, fuel surcharge, remote-area fees, customs duties, taxes, storage, inspection, special handling or other destination charges may apply where relevant.
Shipment acceptance
All shipments remain subject to accurate declaration, packaging, KYC, supporting documents, carrier conditions, destination rules and applicable law. Restricted, prohibited or incorrectly declared items may be refused.
Delivery estimates
Delivery times are estimates and may exclude customs delay, public holidays, weather disruption, remote-area movement, incomplete documents, incorrect addresses and recipient unavailability.
Liability and insurance
Carrier liability and optional insurance conditions depend on the selected service and written booking terms. Customers should declare contents and value accurately.
Contact
Clarify any booking condition before payment or pickup by contacting Courier Guru.